Responsible Play at Vegasino
At Vegasino, we prioritize safe and responsible gambling. While our platform is designed to provide fun and excitement, we also recognize that, for some individuals, gaming may become problematic. Our mission is to create a secure environment where you can enjoy entertainment while staying fully in control of your actions and spending.
Tools to Stay in Control
To help our players manage their habits, we provide a range of responsible gaming features:
- Deposit Limits – Set daily, weekly, or monthly limits on the amount you can deposit.
- Wager and Loss Limits – Stay within your budget by setting caps on how much you can wager or lose.
- Session Time Limits – Choose the length of your play sessions to avoid excessive gaming.
- Self-Exclusion – Temporarily block access to your account for a set period (from 24 hours to 30 days or longer).
- Permanent Closure – If needed, you can request permanent closure of your account at any time.
These tools are available to ensure your gaming experience remains healthy and balanced.
How to Identify Problematic Behavior
Gambling should always remain a form of leisure. If you’re unsure whether your habits are becoming harmful, ask yourself the following:
- Do you gamble to recover losses or make money?
- Have you borrowed funds to continue playing?
- Are you spending more than you planned?
- Have your personal relationships or responsibilities suffered due to gambling?
- Are you arguing with others about your gaming habits?
- Do you use money meant for bills, rent, or food to gamble?
- Are your thoughts often consumed by your next bet?
Answering “yes” to any of these may indicate a gambling problem. We encourage you to take action as early as possible and seek professional help.
Healthy Gambling Habits
Maintain a responsible approach to gaming with these practical tips:
- Decide in advance how much you can afford to lose—and stick to it.
- Approach gambling as entertainment, not as a source of income.
- Never borrow money to fund your play.
- Set time limits and take breaks often.
- Ensure you have a healthy balance between gambling and other activities.
- Avoid playing when feeling anxious, upset, or under the influence.
- Only use discretionary funds—not essential household money—for gambling.
Self-Checks and Support
Not sure where you stand? Take our self-assessment quiz to evaluate your gaming behavior. Our Responsible Gambling Team is here to help. You can reach them at [email protected] or via Live Chat for confidential support and assistance.
Account Limits and Exclusion Options
If you feel the need to step away, we offer the following:
- Temporary Exclusion – Choose to lock your account for a duration between 24 hours and 30 days.
- Permanent Exclusion or Account Closure – Contact [email protected] or use Live Chat to initiate the process.
- Balance Withdrawal – Be sure to request a withdrawal of any remaining funds before closing your account.
- Reopening Requests – If the account was closed for non-gambling reasons, you may apply for reactivation. All requests are subject to review, and we may decline reactivation to protect your well-being.
Keeping Minors Safe
Vegasino enforces a strict no-minors policy. To protect underage users:
- Only players 18 years or older are permitted to register and play.
- We recommend using parental control software such as Net Nanny or Qustodio.
- Keep your login credentials secure and out of children’s reach.
- Never leave your session active or your device unattended.
- Avoid saving passwords on shared or accessible devices.
For more resources on online safety for children, visit: www.betterinternetforkids.eu.
External Help for Gambling Problems
If you or someone close to you is dealing with gambling addiction, the following organizations can offer guidance and support:
- Gambling Therapy
- Responsible Gambling Foundation
- Gamblers Anonymous
- Gam-Anon
You can also download BetBlocker to limit access to gambling websites.
For personalized support, email our team at [email protected].
We're Here to Help
For questions or concerns about responsible gambling, reach out to us anytime at [email protected] or contact Customer Support via Live Chat.
Remember: Gambling is meant to be fun. Take control, stay mindful, and never hesitate to ask for support when needed.