Terms and Conditions
Last Updated: 2.07.2025
1. Introduction
1.1. These Terms and Conditions (“T&Cs”) set out the rules for using the Vegasino website (“the Website”, “we”, “our”, “us”).
1.2. By registering, logging in, or using any service on the Website, you confirm that you’ve read, understood, and agreed to these T&Cs along with our Privacy Policy, Responsible Gaming Policy, and any related policies.
1.3. If you disagree with any part of these terms, you are not permitted to access or use the Website.
2. Terminology
- Player/User/You: Refers to any individual who accesses or registers on the Website.
- Account: A user profile registered on the Website.
- Games: Refers to all available casino, live dealer, and other gambling products.
- Operator: The company managing and running the Website and its services.
- Bonus: Promotional rewards such as free spins, bonus credits, or other offers.
3. Who Can Play
3.1. You must be 18 years of age or older, or of legal gambling age in your jurisdiction, whichever is greater.
3.2. You are solely responsible for ensuring that online gambling is lawful in your location.
3.3. Employees of the Operator and their close relatives, affiliates, or business partners are prohibited from registering or participating.
4. Creating Your Account
4.1. Only one account is allowed per person, device, household, or IP address.
4.2. All registration details—such as your full name, date of birth, address, email, and payment info—must be truthful and current.
4.3. You are responsible for keeping your login credentials secure.
4.4. We may request identity verification at any time, including documents like a passport, utility bill, or payment confirmation.
4.5. If false or misleading information is used, the account will be terminated and winnings may be confiscated.
5. Managing Your Account
5.1. You are accountable for any activity performed through your account.
5.2. Ensure your account data is always updated.
5.3. You may request account closure through Customer Support at any time.
5.4. We reserve the right to freeze, terminate, or restrict accounts if fraud, collusion, or any breach is suspected.
5.5. Forgotten passwords can be reset using our recovery tool or with help from Support.
6. Depositing Funds
6.1. All deposits must be made via payment options registered in your own name.
6.2. Deposit limits apply—refer to our Banking section for details.
6.3. Vegasino does not charge deposit fees; however, third-party charges may occur.
6.4. Vegasino is not a bank and does not provide loans.
6.5. Deposits must be intended for gaming purposes. Any suspicious transactions may lead to account review or suspension.
7. Withdrawals
7.1. Payouts should be processed via the same method used for deposits, when feasible.
7.2. Withdrawal limits apply—see the Banking section for specifics.
7.3. Verification checks may be conducted prior to processing withdrawals. Identification documents may be requested.
7.4. While we strive for fast payouts, delays from external providers are beyond our control.
7.5. To close your account and withdraw your full balance, contact Support directly.
8. Inactive Profiles
8.1. If no login activity is recorded for six months, your account will be marked inactive.
8.2. A monthly fee may apply to inactive accounts, deducted from your balance.
8.3. We will notify you before any charges are made.
8.4. Accounts with a balance of zero may be closed after extended inactivity.
8.5. If your profile becomes dormant, you can reactivate it by reaching out to Support.
9. Commitment to Responsible Play
9.1. Vegasino promotes responsible gaming by offering tools like deposit caps, wagering limits, time restrictions, and self-exclusion.
9.2. If gambling feels problematic, use our available tools or speak with our support team for assistance.
9.3. Visit our Responsible Gaming section for more resources and information.
10. Unacceptable Behavior
10.1. The following activities are strictly forbidden:
- Fraud or deception
- Use of bots or scripts
- Game manipulation
- Multiple accounts per player
- Bypassing regional rules via VPNs or proxies
- 10.2. If we suspect such behavior, we may suspend or permanently close the account and withhold funds.
- 10.3. Sharing your login or allowing others to use your account is not allowed under any circumstances.
11. Offers and Promotions
11.1. All bonuses and promotional deals are governed by separate rules, which include wagering terms—found on the Promotions page.
11.2. Abuse of promotional offers—such as multi-accounting or collusion—is forbidden.
11.3. We reserve the right to remove or cancel any bonus if misuse or technical abuse is identified.
11.4. Free spins, bonus funds, and similar promotions may carry time limits and game-specific restrictions.
12. Game Conduct and Fairness
12.1. Games are powered by certified providers and employ Random Number Generators (RNGs) to ensure fairness.
12.2. The Operator may nullify bets or winnings tied to malfunctions, bugs, or breaches of these terms.
13. Liability Disclaimer
13.1. Vegasino is not responsible for losses caused by interruptions, errors, or technical issues on the Website.
13.2. You accept the risks associated with online play. Our total liability will not exceed your most recent deposit.
13.3. External websites linked from our platform are beyond our control, and we do not take responsibility for their content or security.
14. Privacy and Data Handling
14.1. All personal data is processed in line with our Privacy Policy.
14.2. We implement industry-standard measures to keep your data secure.
14.3. More information is available in our full Privacy Policy.
15. Ownership of Content
15.1. All site materials—text, branding, visuals—are protected and owned by Vegasino or its licensors.
15.2. Use or reproduction of this content without our written approval is prohibited.
16. Dispute Resolution
16.1. To file a complaint, please contact our Support team.
16.2. We will work to resolve your concerns fairly and efficiently.
16.3. If you are unsatisfied with the outcome, the matter can be escalated to an independent ADR body or relevant regulator.
16.4. All complaints must be submitted in writing.
17. Updates to These Terms
17.1. We may change these T&Cs at any time.
17.2. You will be informed of major updates, and continuing to use the Website confirms your acceptance.
17.3. It is your responsibility to check this page for the latest terms.
18. How to Contact Us
For questions or support regarding these T&Cs, please use the following contact details:
Email: [email protected]
Live Chat: Available on the website
By registering and participating on Vegasino, you confirm that you accept and agree to the current Terms and Conditions.